Terms & Conditions

TESDI welcomes you to our website www.tesdisuppliers.com We are happy to provide you access to our website and services. By using our website and the services we provide, you agree to be bound by these Terms and Conditions. Using our website and services is strictly voluntary. If you do not agree to be bound by these Terms and Conditions and TESDI Privacy Policy kindly log out and prohibit any further us of our website.

These Terms and Conditions constitute our legal agreement with you and apply to your use and access of our website and do not invalidate any other agreement or terms you may have with TESDI, unless otherwise directed by TESDI. Your breach of any of these terms and conditions automatically terminates your permission to use our website and services you must immediately prohibit any further use of our website. 

1. DEFINITIONS

The terms “us”, “we”, and “our”" refer to TESDI and the website www.tesdisuppliers.com, A “Visitor” is someone who merely browses our Website. A “Member” is someone who has registered with our Website to use our Services. The term “User” is a collective identifier that refers to either a Visitor or a Member.

All text, information, graphics, design, and data offered through our Website or Services, whether produced by our Users or by us, are collectively known as our “Content”. 

2. ABOUT US

TESDI offer the most diverse selection of creative event design supplies for hire in the UAE. Our innovative collections provide imaginative ideas to embellish any event, offering inspiring design solutions to enhance your special occasion. Our creative team of specialists are committed to enabling you to manage your project with ease, fulfill your vision and create memorable events with maximum impact. 

3. ACCEPTANCE OF AGREEMENT

This Agreement is between you and TEDSI. 

THIS AGREEMENT CONTAINS WARRANTY DISCLAIMERS AND OTHER PROVISIONS THAT LIMIT OUR LIABILITY TO YOU. PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY AND IN THEIR ENTIRETY, AS USING, ACCESSING, AND/OR BROWSING OUR WEBSITE CONSTITUTES ACCEPTANCE OF THESE TERMS AND CONDITIONS. IF YOU DO NOT AGREE TO BEING BOUND TO EACH AND EVERY TERM AND CONDITION SET FORTH HEREIN, PLEASE EXIT OUR WEBSITE IMMEDIATELY AND DO NOT USE, ACCESS, AND/OR BROWSE IT FURTHER. 

Except as otherwise noted, this Agreement constitutes the entire and only Agreement between you and Tesdi and supersedes all other Agreements, representations, warranties, and understandings with respect to our Website, Services, and the subject matter contained herein.  However, in order for you to use our Website and/or Services you may also be required to agree to additional terms and conditions. Those additional terms and conditions is incorporated in our Privacy Policy page and is considered part of this Agreement. You must review our Privacy Policy by clicking on this link. If you do not accept and agree to being bound by all of the terms of this Agreement, including the www.tesdisuppliers.com Privacy Policy, do not use this Website or our Services.

4. CREATING AN ACCOUNT

You can browse our website without registering an account. But to use some of our website functions, you’ll need to register, choose an account name, and set a password. Your account is not transferable or assignable and is void where prohibited. Any registration by, use of, or access to our Website by anyone under that age is unauthorized, unlicensed, and in violation of these Terms and Conditions. By using our Website and/or Services you represent and warrant that you are and agree to abide by all the terms and conditions of this Agreement. If necessary, we may ask you for proof. 

When you complete the registration process, you will receive a password that will allow you to access our Website. You agree to maintain the confidentiality of your password and are fully responsible for all liability and damages resulting from your failure to maintain that confidentiality and all activities that occur through the use of your password. 

You agree to immediately notify us of any unauthorized use of your password or any other breach of security. You agree that our Website cannot and will not be liable for any loss or damage arising from your failure to comply with password security as discussed herein.

5. ORDERS AND SERVICES

Rental Orders

ORDER ACCEPTANCE & RECEIPT OF QUOTE

Rental enquiries are subject to availability and a final quote will be sent to the you prior to confirmation of the order.

RESERVATIONS

All orders require a signed contract, a valid ID, telephone number as well as a 50% deposit via bank transfer or cash.

PRICING

Prices are for a 1-day rental period. If you require longer rental period, please advise the period in your request. Item prices for rentals are subject to change without notice. Once the agreement for the rental is signed and deposit paid, price quoted is fixed. Delivery and logistics costs are only calculated after the products, venue and date are confirmed.

Rental orders are subject to a minimum rental value of 500dhs, DUBAI & 1000dhs other Emirates) which is separate of delivery and logistics costs. Prices listed are for the rental period quoted, any additional time, repair, damage or loss will be an additional fee and will be charged separately. All prices quoted are in dirhams (AED), unless otherwise stated.

Payment

A 50% initial deposit is required to secure a booking for the rental order. The balance of rental fees is due in full maximum 7days before the event date. A security deposit will be requested until return of all items to the facilities.

We accept payments in cash AED. All details gathered for payments made on our products or services.

Payments may be made through the following channel:

50% cash on initial order placed once quote has been signed.

Full payment 7 days prior to Event.

Security deposit will be requested until return of all items. (this can be paid on day of delivery, deposit retuned on pick up of items unless stock is damaged or broken which we will charge full cost of the Item..

Cancellation Policy

Cancellations must be made within 3 weeks of date of the event to avoid a cancellation charge.

Refunds done through the Original Method of Payment.

Cancellations made within 72hours of the delivery date are non-refundable and 100% of the fee will be processed.

Change of Order Quantity

Change of quantity decreases must be made 72 hours before delivery or collection date to avoid a 10% re-stocking fee.

COUNT & CONDITION

All rental items will be inspected, counted and checked on delivery and collection. If the Customer or a representative is not being available to count and inspect, TESDI count and condition inspection will be final.

Product Damage

All rentals are the responsibility of the customer hiring the items from delivery until collection; All care must be taken of the equipment and is expected to protect against loss by theft or destruction. If there is any damage or loss that has incurred during the rental period this will be charged at the replacement fee, except for reasonable wear and tear.

Cleaning

Upon return, dishware, glassware and flatware are expected to be free of any food remains and placed in the storage provided by TESDI. Any food found on items returned will be subject to an additional cleaning fee. All linens should be returned free of crumbs and food remains and placed in bags provided; if the linen is found to be stained or excessively dirty, linens will be subject to an additional cleaning fee.

Goods Shipping Policy

“TESDI” will not work, deal or provide any services or products to any OFAC (Office of Foreign Assets Control) sanctioned countries in accordance with the laws of the UAE.

Delivery and Collection

Delivery and collection are available at variable rates depending on location in the UAE.

Deliveries will be sent to a place, venue area accessible to our delivery drivers. The point of contact or a representative for the customer will be needed to sign the delivery order.

On return of pickups for the rental items should be packed and placed with the same method in which they were delivered.

Pickup Collection

Customers can pick up specific items from our warehouse where possible. All orders to be picked up should be advised 48 hours in advance, we will in certain circumstances do our best to accommodate your needs.

TESDI reserves the right to take legal proceedings for customers who has not returned items within the agreed time and has not paid late fees, this will also incur the legal cost to the customer.

Venue and Security Clearance

All venues most likely require delivery information or passes to enter the premises prior to the delivery of the products. It is the customer’s responsibility to provide these details to TESDI of the requirements and provide the necessary documentation to allow the delivery team to access the venue. Non-delivery of items due to the TESDI team not having the required documents or information with be responsibility of the customer.

6. WEBSITE USAGE AND POLICY

Copyright

All software, technology, and content on our website is solely licensed property of TESDI or its software, technology and content suppliers, and is protected by UAE and international copyright laws. All technical compilation (meaning the programming, collection, interface, assembly and arrangement) of all content on the website is the exclusive property of TESDI and protected by UAE and International copyright laws. TESDI hereby gives you permission to view and use the technology, content and services made available to you on our website in connection with your non-commercial and personal use of the website. Any other use, including the modification, reproduction, transmission, distribution, and republication of our content, software, and technology on the website is strictly prohibited.

Other Intellectual Property

All other intellectual property rights related to the interface, content, software and technology included on our website or used in the operation of the website or for providing you our services including without limitation, titles, trade secrets, technical know-how, moral rights, patents, publicity rights, character rights, and artistics are owned and licensed property of TESDI. Our website contains our trademarks and service marks and  those of our affiliates or third party companies in the form of graphics, words and logos. Your permission to use our website or services does not constitute any right or license for you to use our trademarks or service marks without the prior written permission of TESDI. 

Any use of these rights without the prior written permission of TESDI is strictly prohibited.

Errors, Corrections, and Changes 

We do not represent or otherwise warrant that our Website will be error-free, free from viruses or other harmful components, or that we will correct any errors. We do not represent or otherwise warrant that the information available on or through our Website will be correct, accurate, timely, or otherwise reliable. 

TESDI reserves the right in our sole discretion to change any Content, and other items used or contained in our Website or Services at any time without notice. Reference to any services, processes, or other information by trade name, trademark, or otherwise does not constitute or imply endorsement, sponsorship, or recommendation thereof, or any affiliation therewith by our Website, by third parties, or by any of the equipment or programming associated with or utilized by our Services.

Prohibite Use

  • violate any applicable law or regulation;
  • upload, post, use, transmit, or otherwise make available, including by e-mail, (each, a “Post”) any content or information that is false or inaccurate or belonging a third-party without their consent;
  • Submit or post any content that is abusive, defamatory, libelous, harmful, obscene, invasive of third-party privacy, or content that could be considered objectionable;
  • impersonate or use the identity of a third-party, or falsely state or otherwise misrepresent your affiliation with a person or organization;
  • engage in any activities or manipulate identifying material to misrepresent the origin of content;
  • Submit any content that is subject to any disclosure restrictions;
  • Submit any materials, information or content that infringes or violates any patent, copyright, trademark, or any other intellectual property rights;
  • use the website to disseminate any information or content, including by e-mail, that is abusive, defamatory, libelous, harmful, obscene, invasive of third-party privacy, or information or content that could otherwise be considered to be objectionable;
  • Post any material that contains viruses, malware or any other corrupt computer code, files or programs that impair the use of any computer software or hardware or telecommunications equipment;
  • interfere with or otherwise limit the use of the website by other users; or collect, compile, or store personal information about other users of the website;
  • disrupt or interfere with the operation of the website by overloading or exceeding the capacity of the website or the systems resources; accounts; login info; servers; or networks connected to or accessible through the website or any affiliated or linked sites;
  • disrupt or interfere with the security of, or otherwise cause harm to the website or the systems resources; accounts; login info; servers; or networks connected to or accessible through the website or any affiliated or linked website; or
  • use any robot, spider, other automatic device, or manual process to “screen scrape,” monitor, “mine,” or copy the web pages on the website or the content contained therein without TESDI, express, and written permission.

You here agree that you are fully responsible for the Post of any content that you make available on or send through our website (“User Content”). In addition to the rights granted to TESDI in this Terms and Conditions, you hereby grant TESDI the irrevocable right to copy and use your Content in connection with our website and for the purposes related to the services we provide you. Although TESDI has no obligation to verify, edit or monitor any information you provide us, TESDI reserves the right, and has absolute discretion, to remove, or screen your information and to monitor any user conduct on the website at any time and for any reason without prior notice. 

By Posting User Content to us, you warrant and represent that (i) TESDI may release your personal information to third party for the purpose of obtaining access to our services; (ii) you have all necessary rights or consent to Post such information to us and to grant the rights to TESDI through this Terms and Conditions; (iii) the User Content, and your use and the Post thereof in connection with our website, does not and will not violate these Terms and Conditions or any applicable local, state, national or international statute, regulation, or law.

Links to Other Websites

Our Website may from time to time contain links to third party or vendor websites. Inclusion of links for any website on our website does not mean that we endorse, guarantee, warrant, or recommend the services, information, content, and/or data of such third party websites. 

TESDI has no control over the legal documents and privacy practices of third party websites; you access any third party websites at your own risk. We recommend that you review the privacy policy and terms and conditions of those sites to fully understand what information is collected and how it is used.

Disclaimer

THE WEBSITE AND ALL CONTENT, MATERIALS, PRODUCTS AND SERVICES AVAILABLE THROUGH THE OUR WEBSITE ARE PROVIDED ON AN “AS IS, WITH ALL DEFECTS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, EXPRESS, IMPLIED, STATUTORY OR OTHERWISE. TESDI DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, WARRANTIES OF TITLE, NON-INFRINGEMENT, AND IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, SATISFACTORY QUALITY, ACCURACY OF INFORMATIONAL CONTENT, AND ANY WARRANTIES ARISING OUT OF ANY COURSE OF DEALING OR USAGE OF TRADE. TESDI MAKES NO REPRESENTATION THAT THE SITES OR ANY CONTENT IS FREE FROM ERRORS, VIRUSES, BUGS, OR OTHER HARMFUL COMPONENTS. TESDI MAKES NO REPRESENTATION OR WARRANTY THAT CONTENT PROVIDED ON THE SITES IS APPLICABLE OR APPROPRIATE FOR USE IN YOUR LOCATION. NOTHING IN THESE TERMS AND CONDITIONS OR IN ANY ORAL OR WRITTEN DESCRIPTION OF THE WEBSITE WILL CONSTITUTE A REPRESENTATION OR WARRANTY WITH RESPECT TO THE WEBSITE.

YOU ACKNOWLEDGE, BY YOUR USE OF THE WEBSITE, THAT SUCH USE IS AT YOUR SOLE RISK.

Warranty

You assume all responsibilities for use of your Account and the processing of personal data whether yours or personal data of a third-party linked to your Account, which includes, among others, collecting, analysing, and storing personal data you upload on our website. TESDI automatically uses the information or pictures uploaded by you and you are solely responsible for such information and uploads attached to your account. You represent and warrant, as the one responsible for your account that (a) you have obtained the consent of any third party you upload their information (b) you must comply with all applicable legislation with respect to the monitoring and control application. You agree to fully comply with this terms and conditions

Indemnification

You agree to indemnify, defend, and hold TESDI and our partners, agents, officers, directors, employees, subcontractors, successors, assigns, third party suppliers of information and documents, attorneys, advertisers, product and service providers, and affiliates free from any liability, loss, claim, and expense, including reasonable attorney’s fees, related to your violation of this Agreement or use of our Website or Services. 

If TESDI gets sued by you or a third party, you will defend and indemnify TESDI from all claims, actions, damages, losses, liabilities, costs, expenses of whatsoever kind or nature, including without limitation attorney’s fees and litigation costs and expenses incurred by TESDI as a direct result of any breach by you of these Terms and Conditions, or arising out of or about your willful or accidental misconduct, negligent or fraudulent use of this website.

Limited Liability

IN NO EVENT SHALL EITHER TESDI OR ITS AFFILIATES, OR AGENTS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OF THE SITES OR THE SERVICES AVAILABLE THROUGH THE SITES, WHETHER BASED ON CONTRACT, TORT, WARRANTY, STRICT LIABILITY OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF ANY SUCH DAMAGES.

NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, TESDI LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER, AND REGARDLESS OF THE FORM OF THE ACTION WILL AT ALL TIMES BE LIMITED TO THE AMOUNT CHARGED FOR ANY SERVICES WE RENDERED TO YOU BY US.

Use of Information – 

We reserve the right, and you authorize us, to the use and assignment of all of your information regarding your use of our Website and Services in any manner consistent with our terms and conditions.

TESDI, as a rule, does not interfere with, modify or otherwise change your data, however, your data including all of your data with each and every TESDI email sent or going to be sent in the future is the property of TESDI and can be reviewed, stored and used for the purposes known only to TESDI and any affiliates it may choose. TESDI is under no obligation to extract any data from the database of TESDI for the purposes of defending (or otherwise) in the court of law any user or users of this website.  You agree and submit that TESDI has the full rights to analyze any and all data that you willfully place onto the website or submit to us.

The TESDI reserves the right, but does not have the obligation, to monitor your use of this site and to restrict or terminate your use of the site or modify or remove any information found on the site for any reason whatsoever in our sole discretion.

Updates

This Terms and Conditions may be updated periodically  to reflect changes in our information practices or relevant laws. We will indicate at the top of the Notice when it was updated. Please review this Notice any time you access or use our sites to make sure you have reviewed the most recent version.

7. CHOICE OF LAW AND DURISDICTION

This Agreement will be treated as if it were executed and performed in UAE, and will be governed by and construed in accordance with the laws of UAE without regard to conflict of laws provisions. In addition, you agree to submit to the personal jurisdiction and venue of such courts. Any cause of action by you with respect to our Website or Service must be instituted within one (1) year after the cause of action arose or be forever waived and barred.  

6. FURTHER INFORMATION

Further information on these Conditions of use or any queries on them are available by contacting TESDI using any of the detail below:

email: info@tesdisuppliers.com